State Farm® Insurance Agent Jay Hassell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carley Huckeby
March 29, 2025
5
out of
5
rating by Carley Huckeby
"So thankful for Kassandra and the money she saved us! Could not have asked for a better, smoother process. Highly recommended letting her quote your insurance needs!"
We responded:
"Thank you Carley! We're so happy to hear that Kassandra made the process smooth and helped you save money! She truly goes above and beyond for her customers. We appreciate your review! "
tina
March 29, 2025
5
out of
5
rating by tina
"I would personally like to thank Mrs.Kassandra on a job well done. She say what she means and means what she says, not only did she make the transition easy from home insurance and auto but she took care of my oldest son and his wife on a Sunday afternoon after church… who does that 😊 keep up the good work Im so grateful for your kindness and low rates.. God Bless You !! 🙏🏾❤️"
We responded:
"Thank you so much for your heartfelt words Tina! Kassandra truly embodies dedication and kindness, and we’re thrilled to hear she made the transition seamless for you and your family—even on a Sunday! 😊 She’s always willing to go the extra mile. We appreciate your trust and support—blessings to you as well! "
Junior
March 23, 2025
5
out of
5
rating by Junior
"Jay Hassell please give Katrina a raise. She did a great service for me and my family saved us over $300 in insurance. she was very professional and nice. My wife and I had a million questions. She answered then all and make sure we were comfortable with our switch to State Farm. Thanks again Katrina"
We responded:
"Thank you so much for your fantastic feedback! We’re thrilled to hear that Katrina was able to provide such exceptional service and help you save over $300. She truly goes above and beyond, and we’re lucky to have her on our team. We’ll be sure to share your kind words with her! Thanks again for choosing State Farm—we’re so happy to have you as part of the family."
Leon Brown
March 23, 2025
5
out of
5
rating by Leon Brown
"Katrina is great, She is very knowledgeable and from the conversation I can tell she is passionate about her job. She gave me a wonderful quote"
We responded:
"Thank you for your kind words! We’re so glad to hear that Katrina provided you with excellent service and a great quote. Her passion for her work really shines through, and we’re lucky to have her on our team. We appreciate your trust in us and look forward to serving you in the future!"
Jazelle Hodge
March 17, 2025
5
out of
5
rating by Jazelle Hodge
"Switching to State Farm was absolutely the best decision I ever made! All thanks goes to Mrs. Kassandra Floyd! She was very helpful and understanding! Thank you!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that switching to State Farm was such a great decision for you. Kassandra truly embodies the helpful and understanding service we strive for, and we're thrilled she could assist you. Thank you for choosing us, and we’re here for you anytime you need!"
Krishna Boone
March 14, 2025
5
out of
5
rating by Krishna Boone
"I highly recommend Kassandra! She is so easy to work with. Her customer service skills are top tier!"
We responded:
"Thank you so much for your kind recommendation! We're thrilled to hear that Kassandra was such a pleasure to work with and provided top-tier customer service. She truly goes above and beyond for our clients. We appreciate your feedback and look forward to continuing to serve you!"
Shelby Peacock
March 11, 2025
5
out of
5
rating by Shelby Peacock
"It took me less than 30 mins to have my insurance from 600 dollars to 247, thanks to Kassandra! She has always saved me when I needed it! Use them please!"
We responded:
"Wow! We’re so happy to hear that Kassandra was able to help you save so much on your insurance in such a short time! She truly goes above and beyond for our customers, and we appreciate your trust in us. Thank you for your kind words and recommendation—we’re always here if you need anything!"
Shay Moore
March 11, 2025
5
out of
5
rating by Shay Moore
"She was excellent! She got it done in no time with no hassle! She got me the best quote! And I didn’t hesitate to take the deal! If you need insurance she is the best!!! Also sweet & considerate! Thank you!"
We responded:
"Thank you for your amazing feedback! We’re so glad we were able to make the process quick and easy for you while getting you the best quote. We appreciate your trust and recommendation—thank you again!"
Alexis Johnson
March 11, 2025
5
out of
5
rating by Alexis Johnson
"Five stars is not enough. Fast, friendly and very helpful.."
We responded:
"Thank you Alexis!"
Lashara Collins
March 7, 2025
5
out of
5
rating by Lashara Collins
"Oh my if u are looking for affordable insurance in life,auto, and home State Farm is the best to do it"
We responded:
"Thank you for the great review! We're so glad to hear that you found State Farm to be the best choice for affordable life, auto, and home insurance. We truly appreciate your feedback and are always here to assist with any of your insurance needs. "
heather
March 6, 2025
5
out of
5
rating by heather
"Ms.Kassandra made our experience very fast! She was very friendly and happy to answer any questions that we had. Thank you Ms Kassandra!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ms. Kassandra made your experience quick and easy while providing friendly, helpful service. We’ll be sure to pass along your thanks to her."
Rhea Shine
February 17, 2025
5
out of
5
rating by Rhea Shine
"It was a pleasure speaking with Kassandra. She is highly knowledgeable and approachable. She provided me with an explanation of my coverages and outlined the necessary steps to take in the event of any issues. She also assured me that she would be available to answer any questions I may have."
We responded:
"Thank you for sharing your experience! We’re delighted to hear that Kassandra provided clear explanations and made you feel comfortable with your coverage. Our goal is to ensure you feel informed and supported, and we’re glad Kassandra was able to do just that."
Jessica Davenport
February 17, 2025
5
out of
5
rating by Jessica Davenport
"I highly recommend Kassandra as an insurance agent! She made the entire process smooth and pain-free, taking the time to understand my needs and offering the best options for me. She’s professional, responsive, and really goes above and beyond to ensure everything is taken care of. Working with her has been such a positive experience, and I’m grateful for her expertise. If you’re looking for an insurance agent who truly cares, Kassandra is the one to go to. State Farm is by far the best, and Kassandra is a huge part of that!"
We responded:
"Wow! Thank you so much for your review! We’re thrilled to hear that Kassandra made the process smooth and stress-free for you. She truly cares about her clients and always goes the extra mile to provide the best service possible."
Daneisha Sanders
February 17, 2025
5
out of
5
rating by Daneisha Sanders
"Kassandra Floyd is very knowledgeable!! She’s the go to person when in need of!! I needed insurance Asap and she got it all taken care of !"
We responded:
"Thank you for your kind words! We’re so glad Kassandra was able to assist you quickly and efficiently. She truly is a go-to expert when it comes to insurance!"
Mark Holloway
February 17, 2025
5
out of
5
rating by Mark Holloway
"Kassandra is amazing, when I call her she always comes through, she works hard and fast, being that I work at a dealership sometimes we need those quotes quickly, and she does just that, she’s my go to when I need insurance for customers."
We responded:
"Thank you for your fantastic feedback! We’re so glad to hear that Kassandra consistently delivers fast and reliable service when you need it most. She truly goes above and beyond to help her clients, and we’re grateful to have her on our team."
Angela Reed
February 17, 2025
5
out of
5
rating by Angela Reed
"Kassandra Floyd is the person to go to with all your insurance needs the staff in general makes the process easy and convenient so if in need please contact her."
We responded:
"Thank you for your awesome review! We’re so happy to hear that Kassandra and our team made the process easy and convenient for you. Providing excellent service is our top priority, and we truly appreciate your trust in us."
Tatiana Cagins
February 17, 2025
5
out of
5
rating by Tatiana Cagins
"working with Kasandra made it less of a hassle.. although she gave me the best quotes for my house and car, but also took the time out to explain why. thank you Ms.Floyd!! finally insured thanks to you!!"
We responded:
"Thank you for your wonderful feedback! We’re so glad Kassandra made the process hassle-free and took the time to explain everything clearly. She truly cares about helping her clients find the best coverage. Congratulations on getting insured, and if you ever need anything in the future, we’re here to help!"
Olympia James
February 14, 2025
5
out of
5
rating by Olympia James
"Thank you Kassandra for getting me the insurance I need it for my home and car she gave me the very best quote and answer all my questions and concern seriously the best agent I have spoken to in a very long time so thank you for your hard work and understanding"
We responded:
"Thank you for your great review! We’re so glad Kassandra was able to provide you with the best quote and answer all your questions with care and professionalism. She truly goes above and beyond for her clients!"
JaShawn McLaurin
February 6, 2025
5
out of
5
rating by JaShawn McLaurin
"Ms. Katrina is simply amazing she goes over and beyond for her clients she is very sweet and very professional she is there whenever you need her and she helps you every step of the way she is the BEST!!!!!"
We responded:
"JaShawn, thank you for the wonderful feedback! I am so happy to hear that Katrina was so helpful. "
Jada Moore
January 30, 2025
5
out of
5
rating by Jada Moore
"Ms.Kasandra was amazing ! It was so easy and simple to work with her. 10/10 I recommend her to anyone."
We responded:
"Jada, thank you for the awesome review! I am thrilled Kasandra was so helpful! "
Erica Odie
January 30, 2025
5
out of
5
rating by Erica Odie
"I love this office Katrina is simply amazing.. She is very pleasant. She handled my call very professionally. While showing empathy to my insurance situation, and need to find an affordable rate .. Thanks Katrina you have gained a customer for life"
We responded:
"Erica your amazing feedback means so much to Katrina and my office! I am so happy she is always so helpful when you need her! "
Courtney Chaney
January 24, 2025
5
out of
5
rating by Courtney Chaney
"Ms.Kassandra is so polite and Awesome."
We responded:
"Courtney, thank you for the wonderful review! "
Taria Taylor
January 9, 2025
5
out of
5
rating by Taria Taylor
"I absolutely love this company and the individuals who are assisting! I recommend everyone to ask for Kassandra she will explain everything to you if you do not know anything about insurance. She will go above and beyond to make sure she has met your needs. Like a good neighbor Kassandra is there!!!!"
We responded:
"Taria, thank you for the great review! I am so happy we are able to help and that Kassandra has provided such great service! We are always here when you need us! "
Laneatria Barnes
November 11, 2024
5
out of
5
rating by Laneatria Barnes
"I love Kassandra is the best I wish could give her 20 stars because she is the best"
We responded:
"Laneatria, thank you for the great review! I am so happy Kassandra always provides such wonderful service. 20 stars is such a great compliment and her and my office appreciate it! "
Christie Byther
November 11, 2024
5
out of
5
rating by Christie Byther
"Kassandra was great help in getting me the lowest price possible."
We responded:
"Christie, thank you for the wonderful review! I am so happy Kassandra was able to get you coverage at a rate that better fit your budget! "