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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Latisa Wimbley

October 17, 2023

5  out of  5 rating by Latisa Wimbley

Maudie Jones

October 3, 2023

5  out of  5 rating by Maudie Jones
"Meet Nick My Agent Very Nice Gentleman He Explained Everything To Me And Was Very Pleasant To Talk With..I’m Love It Here..Thanks Nick"

Jeff Hicks

September 29, 2023

5  out of  5 rating by Jeff Hicks
"Good morning Jay.Hey Nick did a great job everything went very, very smooth thanks again Nick."

Adrienne Scott

September 21, 2023

5  out of  5 rating by Adrienne Scott
"Thank you, Kim Reynolds, for taking such great care of me today. I really appreciate the way you helped me and made my afternoon easier! I’m especially grateful to you for the kindness, attention, and dedication that you have always provided to my extended family. knowing that my Mom, Dad, and my sister’s family are all under your care gives me great peace of mind! I’m grateful for the care and personal attention you provide each one of us.Your kind and spirit is a bright light in this dark world!"

Veronica Ballard

September 15, 2023

5  out of  5 rating by Veronica Ballard
"Very friendly and quick service and very professional"


September 12, 2023

5  out of  5 rating by Mrs. WILLIAMS
"Nick was quick and easy to do business with."

Kenziee Page

September 11, 2023

5  out of  5 rating by Kenziee Page
"Very nice, and excellent customer service!"


September 8, 2023

5  out of  5 rating by TheShayyp
"Kim is ALWAYS very helpful, whether it’s home, auto, or rental questions. She’s quick to respond, and goes above and beyond to get answers, if she doesn’t have them right then. You can’t buy that kind of rapport and I’m thankful for her assistance over the years."

KeeLah Bee

September 6, 2023

5  out of  5 rating by KeeLah Bee
"I’ve had nothing but GREAT EXPERIENCES with this location. Today, I called in with a minor concern & Diane really went ABOVE & BEYOND for me. So thankful to have a WONDERFUL TEAM I can work with about my car insurance. Diane, I can’t thank you enough & again, THANK YOU so much for your time & providing EXCELLENT customer service. ❤️"

Cherie Wilkinson

September 5, 2023

5  out of  5 rating by Cherie Wilkinson
"This is one of the most helpful insurance agents I have ever dealt with. Mrs. Kim is honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer. I have multiple teenagers who are driving age and Mrs. Kim has been a godsend."

Samanthia Coleman

September 5, 2023

5  out of  5 rating by Samanthia Coleman
"They were absolutely great and helpful with getting insurance started. Ms. Kim walked me through all I needed."

ashley evans

September 5, 2023

5  out of  5 rating by ashley evans
"Amazing customer service, called this morning and had insurance on my new car in 15 minutes, it was also the cheapest quote I had gotten all weekend!"

King Six

August 16, 2023

5  out of  5 rating by King Six
"This has to be by far the best agency I’ve ever had the opportunity to be insured with, all of the agents are courteous and very knowledgeable. My agent Nick is the best, we talk like a brother I never knew I had. I give this State Farm branch a 👍 up"

Mahalis Mitchell

August 15, 2023

5  out of  5 rating by Mahalis Mitchell
"Amazing people to work with. Bought a new truck and ended up with better insurance with a better rate than I had before. Ask for Nick Mitchell!"

nikki reed

August 11, 2023

5  out of  5 rating by nikki reed
"State Farm representatives are always helpful. They are really nice!! The BEST Insurance company ever!!!"

Heather Dolohite

August 11, 2023

5  out of  5 rating by Heather Dolohite
"They have been our insurance company for several years and always there when we need to add or change anything with ease."

James Shumate

August 10, 2023

5  out of  5 rating by James Shumate
"Great service from this agent! Spencer was fantastic!"

Teneshia Murray

August 10, 2023

5  out of  5 rating by Teneshia Murray
"Spencer was great he helped me with getting what I need he was awesome great attitude I love his vibe such a great job State Farm he is the MVP of your business ☺️"

Tyree Weston

July 21, 2023

5  out of  5 rating by Tyree Weston
"Jay is the man, he got me some of the best deals I could imagine. Thanks again bro."

Berna Mccollough

July 6, 2023

5  out of  5 rating by Berna Mccollough
"Nick was very nice and he help me with everything I needed and more. Thank You Nick"

Pamela Clark

June 9, 2023

5  out of  5 rating by Pamela Clark
"I thank my agents and staff at State Farm for helping me with a “situation” today. Thank you especially to Spencer, Mona and Jay. I have had State Farm coverage for many years and have had excellent service. Thank you again for taking lots of stress from me!"

Bernice Ayodele

June 8, 2023

5  out of  5 rating by Bernice Ayodele
"Prompt and effective action EVERYTIME I call into the Jay Hassell office for Nick Mitchell regarding my policies. He does an awesome job adhering to his clients and their needs."

Ashley Duke

February 28, 2023

5  out of  5 rating by Ashley Duke
"Always a pleasure to work with Nick at State Farm. He handles all my inquiries promptly and takes care of our insurance needs."

Keisha Beale

February 9, 2023

5  out of  5 rating by Keisha Beale
"Nick was real good with me very patient and understanding and he got me exactly what I needed in my insurance.."

Kimberly Erb

January 20, 2023

5  out of  5 rating by Kimberly Erb
"I really appreciate them very helpful and good prices as well thx"